Collision Repair FAQ’s
frequently asked questions
Can you help with rental car arrangements?
Yes, we can! We work with several rental car companies. We can make arrangements for you to be picked up at our office at the time you drop off your car. We can also arrange for you to be picked up at the rental car facility when you turn your rental car in to pick up your vehicle.
Should I drive my car after an accident?
It really depends on the extent of your damage. Generally speaking, if you have any lights out, or your car doesn’t feel “quite right”, or parts are rubbing on tires, give us a call and we can arrange towing. You may also request to have your vehicle towed to our shop direct from the accident scene.
How do I set up an insurance claim?
To begin the claims process, you will need to contact your insurance company and report the accident. Tell them you choose to have your collision repairs done at Ultimate Collision Repair Center. Contact us directly and our customer service representatives will guide you through the process. We are a direct repair facility with most insurance companies. This means we can make the process simple and convenient for you.
Do I need an appointment for an estimate?
Our estimates are free, and you may drop in for an estimate anytime during our hours of operation. It is not necessary to schedule an appointment for an estimate. Most estimates take approximately 20 minutes to complete, depending upon the extent of the damage.